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FAQ
How do I find the right size?
Our website includes a Size Guide that provides detailed information on how to measure yourself for the perfect fit. If you’re in doubt, we recommend sizing up. If you still need help picking a size, you can email us at info@jeniviethswim.com or reach out through our Contact Us page for personalized support.
Are my credit card details safe to use with your website?
Yes, all payments on our website are protected by SSL encryption and processed through a secure, PCI-compliant system that meets the highest industry standards for data protection.
How do I properly care for my swimsuit?
Wash in a cold to room temperature water with a mild detergent in either a delicate cycle or wash preferably by hand. Skip drying your bathing suit in the dryer and opt for air dry instead. Also see tags included on bathing suits to read on proper care.
CARE INSTRUCTIONS
- Rinse immediately after use.
- Avoid contact with rough surfaces as this may cause pulling to swimwear.
- Be careful not to wear light coloured clothing over wet swimwear. Some shades may bleed or transfer when wet.
- Some sunscreen lotions and tanning oils may mark or damage swimwear.
- Hand wash with cold water and mild detergent.
- Do not wring, soak or bleach.
- Do not tumble dry.
- Dry in shade.
- Do not iron.
What is your Return Policy?
Please see our Returns & Exchanges page.
How do I make an exchange?
Please see our Returns & Exchanges page.
How can we get in contact with Jenivieth Swim?
For any questions or comments please contact us by sending an email to info@jeniviethswim.com or by sending us a message through our Contact Us page.
